3,333 how do i make room to download so i can download more?

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3,333 how do i make room to download so i can download more?

rozayy87
Newbie

so i only used spoitify on my iphone mac and a windows laptop but i reached the max. i deleted the offline downloads on the mac and my windows and also deleted the app so i can download styrictly on my iphone but it stilll will not download anymore and keeps saying the same pop up. is ther any fix to this?

3 Replies

Re: 3,333 how do i make room to download so i can download more?

MonicaM_Bogota
Roadie

Hi, @rozayy87!

 

Welcome to the Spotify Community.

 

In this case, please follow these steps:

 

  1. Log in to your account page on our website and click Offline devices in the menu on the left.
  2. Click REMOVE ALL DEVICES.
  3. Reinstall the app with the steps here.
  4. Save your offline tracks again.

If that doesn't work, please remove the SD card, if there's one, reinstall the app, then reinsert the SD card again to see if it makes any difference.

 

Let us know if you have any questions. We'll be here for you. 

Re: 3,333 how do i make room to download so i can download more?

ninevolt821
Newbie

So can we delete some songs from our device and add up to 3333 again? Or is 3333 the total amount that can ever be downloaded to the device? So once you hit 3333 downloads that device can never download another song even if you only have 20 songs on the device? I know my question is poorly structured.

Re: 3,333 how do i make room to download so i can download more?

Narankiwi
Composer

3,333 is the total amount per device. You can download 9999 songs but only if you are using three devices.

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