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3 Devices Error, Music keeps deleting

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3 Devices Error, Music keeps deleting

Removing all offline devices, deleting cache & reinstalling doesn't work.

I even bought a new micro SD card to see if that was the problem..

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@Bottl thanks for including troubleshooting info.

 

sometimes, if spotify is outdated, an update is completed, or indeed if the OS is outdated, downloading issues may arise. so make sure your android and spotify is updated.


Often something occurs with the offline files on your devices. The cache may become corrupted, or mis-register what songs are available to download, and disconnect from the app. So make sure you restart your device before re-installing the app.

 

Let me know how you go.

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1 Reply
Marked as solution

@Bottl thanks for including troubleshooting info.

 

sometimes, if spotify is outdated, an update is completed, or indeed if the OS is outdated, downloading issues may arise. so make sure your android and spotify is updated.


Often something occurs with the offline files on your devices. The cache may become corrupted, or mis-register what songs are available to download, and disconnect from the app. So make sure you restart your device before re-installing the app.

 

Let me know how you go.

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