3 Months Premium for € 9,99

[11180559310]

Less than a month ago, Spotify send me an e-mail with a deal for people who used premium before, but weren't anymore. They gave me the chance to buy Spotify Premium for €9,99 for 3 months. Almost 1 month has passed and I receive an e-mail saying that my Premium runs out in a week.

Can someone help me with this? 

[sebastiankreuz · Accepted solution]

Hi @11180559310!

Welcome to the Community and thanks for reaching out to us.

It sounds like you signed up using a payment method that wasn't available for that offer. You can try getting in touch with us via this contact form and our Support team will gladly take a look at your subscription.

Remember that you can also reach us via Twitter @SpotifyCares.

[11180559310]

Thanks for the response. Just filled in the form and hoping for the best. ^.^

[sebastiankreuz]

That's great to hear! Thanks for letting us know and https://open.spotify.com/track/6JWddKPdqvDc2WkPEi9grC 😉

[11180559310]

Thanks for helping out! Turns out i used a wrong paying method like you said, but they gave me 1 more month for free. 😄