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3 Months Trial for 0.99 not working

3 Months Trial for 0.99 not working

I try to buy the Premium offer for 3 months for 0.99. I want to buy it with PayPal but after i logged in with my email and want to pay it just redirects me to the last site again. I tired contacting Spotify on Twitter and their Customer Service but they couldnt help me so im looking fot some help here because i want to get that darn Premuim...

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7 Replies

I have the same problem too, except with molpoints.

I'm from Brazil and same thing has been happening to me. Either way I try to pay I get the message: "It seems you've already signed up for free days or had gotten a disccount" (something like that) . I've been trying for days now. It sucks and it sucks even more that there's no way to contact them and try to solve it. 

@manubittencourt Hello and welcome in the community! If you have previously had Premium in your account (even if it was a trial) then you are not eligible for that discount.
Hope this helped!
K
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@captainbatu20 Hello and thanks for posting here!
Let's try to solve this 🙂 Can you try again from another browser or clearing the cache in your current one? Also, if you've got an automated reply from after using the contact form, try to reply to it, even though it's a noreply.
Hope this helped!
K
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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
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Tried both didnt work. Used a diffrent PC where the offer was bought (3 Months) didnt work to aswell. My brothter wanted to buy it for me since he bought it for himself. We tried my PC and his. None of them worked 😞

Tried from multiple devices, I too am still unable to subscribe().

 

 

@captainbatu20 - Hello again and sorry for the delay! Using the same payment method that your brother already has used to get the trial, won't work. You should try using another payment method to get the offer.
Let me know if this helped!
K
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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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