3 devices

[2013agent99]

Keep getting a msg that I have more than 3 devices, so I can't go offline and use spotify without resyncing. Does that "3 devices" include my computer? We have 3 ipods and a computer.

[Peter__]

Hey! Welcome to the community 🙂 

Yes it does.

Spotify will only allow you to store offline content on 3 devices, with a maximum of 3,333 tracks per device. You can however sign in and use your account on as many devices as you like, the restriction is only for offline content. 

Peter

[born2ryde]

Two Questions: ------- 1.) Is there any reason why this message would pop up when I only have two devices to sync on? I've made sure on countless occasions that I only use two iPhones to keep music offline on, yet randomly, and without warning, I still get this message. It's very frustrating, and I've been left without my music altogether, because I travel to remote sites where streaming isn't an option. ------- 2.) Is there any way the 3,333 song limit will ever be able to be upgraded? I listen to a tremendous variety of music, comedy, etc., and would like a limit to be in the tens of thousands of tracks. Will this ever be an option? Thanks, Devin

[Joe]

1. Desktops count too as far as downloads go. If this still doesn't add up, you can ask for devices to be reset here.

2. I suspect this limit was agreed some time in the distant past with publishers. There's a request for this to be changed in the ideas exchange. Go add your support!