Solved: Re: 3 month promo - The Spotify Community

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3 month promo

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I just used my card to activate 3 month promo and they charged me like a single month payment... I want a solution or a refund
Order # 13145812330072

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I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

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3 Replies

Hi there!

Gift cards cannot be used with promotions.

Have you filled the contact form and replied to the mail?

I suggest you contact support so they can help you with this

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

I never mention a gift card I ment credit card...

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