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3 month promotion

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3 month promotion

Newbie

Quando assinei o spotify peguei uma promoçao que os tres primeiros meses seriam R$1,99. Mas no segundo mes me cobraram R$14,90, queria entender o pq disso e se alguem passou por isso tambem

 

When I signed a spotify picked up a promotion the first three months would be 1.99. But in the second month they charged me 14.90.

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Re: 3 month promotion

Community Legend

Hello, thanks for posting in the community.

It looks like you have subscribed from within the Spotify app and made a payment via iTunes which is priced differently.

 

You will need to cancel the subscription with iTunes and subscribe to Spotify directly on the website when your current billing period has expired. Once your subscription has reverted to Free, you will then be able to re-subscribe to Premium on the Spotify website here.

 

You can find out how to cancel the iTunes subscription here. You can also request a cancellation and refund for the payment via iTunes or by contacting Apple directly.

 

Hope this was helpful!

K

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