Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi I would like to know why with my account is not possible to use the three months to 0.99 euro. Thank you
Hi, have you previously had premium on your account?
nope, never. I suppose that it's a random offering
That's wierd, since everyone that has never subscribed to Premium, and anyone who has never taken a one-month free trial of Premium is eligible.
there is a way to contact spotify to ask this? thanks
Yes, you can get help from Spotify Support in these places ๐
Also, it's not possible to get one of the offers with a payment method that's already been used to purchase a subscription or another offer before.
this offer is only for holidays. you can get it only in summer and in winter holidays.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ