I signed up for a 30-day trial and got charged immediately. I was wondering if this is normal and if this has been applied to my account.
Welcome to Spotify Community and thanks for contact us here!
About your issue, I suggest that you take a look on this following article:
Let me know if you need more information or have any other questions and I'll find the best solution for you!
hezorg (Luan Araújo)
Hey there @fongnavy,
thanks for letting us know.
On top of what @hezorg mentioned, there was an issue concerning the matter you're presenting.
Please reach out to support through this contact page and have them take a closer look at your account and solve it in no time.
If you get an automated mail, please DO respond to it.
Let me know if you need further help =)
i've signed up for the trial before!
It shouldnt charge your credit card immediately. I suggest you talk to the agent on Spotify.com! They are great help!
1) press the link above
2) press the green word 'contact us'
3 ) search for a category - in your case is subscription
4) go under trial/promotion ( if those options isnt what you want)
5) click into ' i still need help '
6) fill in your name and your issue
7) and then they will transfer you to an agent
Is free of charge, and i swear they are the kindest and the most helpful soul in the world!
Hope it helps xx, reply if you need more help. I'll try my best to help xx