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30 day free trial charged for? So not Free

30 day free trial charged for? So not Free

I received an email from you offering an extra 30 days Free on Premium Service (after my 48 hour trial) and you have charged me £9.99 for it? the email said it was FREE
Please advise what's going on
Thanks
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2 Replies

Great service when you use the contact form!
Had a reply within 30minutes
Refund given for incorrect charge and Free Premium account for 30 days activated
Thanks Spotify, here's to a very long relationship.

Offered 30 extra days of premium for free. Link does not work!!!!!

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