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30-day free trial

30-day free trial

I just subscribed to the 30-day free trial today 01/03/2017. After I subscribed there was this thing that said my trial expires on January 07, 2017. Is that a bug? Or so much for 30 days

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1 Reply

Hi @kirkexequiel!

 

Welcome to the Spotify Community. There are a couple things that could have happened, we’ll help you get to the bottom of it.

 

 

  • Are you seeing your playlists when you sign in? Try to log out/ log in and see if your Premium activates.
  • If a log out/ log in doesn’t work check your inbox. Did you get a confirmation email after upgrading?
  • If you have your subscription confirmation and it’s still not appearing you may have created a second account and upgrade that one on accident. Please follow this guide in our FAQ to find out if you have a second account.

 

Let us know if you have any questions. Thanks!

 

A.J Nelson

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