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30-day trial but credit card charged

Solved!

30-day trial but credit card charged

I wanted to try out the free 30 day trial of premium service but when I put in my credit card information, it had gotten charged!  No where on my account does it say I am on the 30-day trial. 

 

Would I be able to get a refund? All I wanted was a 30-day trial. Any solutions?

 

Thanks,

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Accepted Solutions
Marked as solution

Hey!

You'd need to get in touch with our payments team to discuss this. Just head to 'About Us' above, then 'Contact Form'. They'll get back to you as soon as possible.
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Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

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1 Reply
Marked as solution

Hey!

You'd need to get in touch with our payments team to discuss this. Just head to 'About Us' above, then 'Contact Form'. They'll get back to you as soon as possible.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

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