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$31 charge on my account after subscribing for Student discount

$31 charge on my account after subscribing for Student discount

For the past 3 months I had premium from the deal going on around Christmas time, 3 months for $9.99. It expired on the 28th, so I cancelled my subscription on the 27th so I wouldn't get charged. I still wanted premium, but had to unsubscribe in order to sign up for the student discount. I resubscribed yesterday, and my account was charged the $4.99 like it should have been. However, Spotify also charged me a seperate charge of $31.00 for no apparent reason. The charge is listed as a "CP Fee." I have no idea what this is. Can someone help me?

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1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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