3months for 0.99$

[qpb96]

Tried to subscribe spotify premium 3 months for 9 NOK, but the account wont activate. I tried to purchase again, but nothing happens. I have been charged 9 NOK 3-4 times and 99NOK.

Was buying spotify premium for me and my girlfriend. My account got the premium , but not her's .

[Bittencourt]

Hi @qpb96,

this promotion is available to new users only - maybe your girlfriend already had an account?

[qpb96]

neither me or my girlfriend have had spotify premium before. My account got activated, but not hers.

[Bittencourt]

Well in this case  I suggest you to contact support about this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

Go to Subscriptions - Promotions - I still need help

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

Hope this helps!