404 Not Found 198.55.99.48 - no redirects at this IP

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404 Not Found 198.55.99.48 - no redirects at this IP

Le27
Casual Listener

I've been trying to log into my account for about a week with no luck. 

 

When I go to http://www.spotify.com/account or http://www.spotify.com/is/account/overview/ or try to follow any link to access my account I get this. 

 

404 Not Found 198.55.99.48 - no redirects at this IP

When I try to access the same info through the app it says I'm offline (when I am definitely online).

 

I'm trying desperately to cancel my subscription - how else can I do that without being able to access my account info please?

 

Screen Shot 2018-05-09 at 6.32.13 pm.png
2 Replies

Re: 404 Not Found 198.55.99.48 - no redirects at this IP

TheBrickSlayer
Roadie

Are you using windows? In case can you please go and paste what's inside the file located in : Windows/system32/drivers/etc/host ?

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Re: 404 Not Found 198.55.99.48 - no redirects at this IP

Le27
Casual Listener

I'm using a mac :( 

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