Announcements

Help Wizard

Step 1

NEXT STEP

404 error when trying to upgrade to free trial

404 error when trying to upgrade to free trial

Hi,

 

When I click continue from this page [https://www.spotify.com/uk/purchase/product/premium/?free_trial=1] I get a 404 error.

 

This happens no matter what payment plan I select.

 

Please help!

Reply
4 Replies

Well, despite the 404 premium has been set up.

 

Seems like an issue with your website though, doesn't inspire confidence!

Thanks for posting @user-removed . If I see anymore reports I'll be sure to get this escalated to the Spotify team!

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!


@user-removed wrote:

I'm not the only one: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Spotify-30-day-free-trial-not-working/td-p/626726

 


Just saw that, reporting as we speak. 😉 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random