48 hour trial not working

[abe3002]

I have just agreed to a 48 hour trial however I can't listen to any songs at all unless I have the wrong idea of what the trial is about can someone please help thank you

[Peter__]

Hey! Welcome to the community 🙂

Did you sign up for the 48 hour trial as part of one of the mobile applications?

If so you might want try logging out and back into the mobile client. You can also verify your premium subscription is active by viewing your online overview.

Peter

[abe3002]

Thank you, I have logged out and back in but still doesnt work and It says its not active just says I have the free account 

[Peter__ · Accepted solution]

Okay, 

I would suggest you drop the team a message using the online contact form and someone will be able to look into this for you. Spotify did have a few server issues a couple of days ago, it could be your trial was never activated.

Peter

[abe3002]

Thank you for the help 🙂