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48hr Free to Free Trial Query

48hr Free to Free Trial Query

I recently registered for 48hr free trial and proceeded to use and create playlists, then got an email saying i could have a 30 day trial which i registered to, though as my 48hr trial ended I presumed my 30 day trial would become effective !! but it hasnt even though i did the text reply thing they do.

This is a Premium Account on my mobile but cannot download tracks as account is innactive !!!

Why do these places make it so easy to subscribe and pay but so difficult to solve a query which will cost me !!!

Reply
1 Reply

Hey @martibcbree ! Welcome to the community 🙂 

 

Is your account showing as premium when you log into your online overview

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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