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48hr trial instead of 30 days....

48hr trial instead of 30 days....

Avatar of LeaParsons
Casual Listener
2012-12-15 08:19 AM

I signed up for the 30 day trial but was only given 48 hours. And it appears my account is not premium

 

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Avatar of Peter__
Community Legend
2012-12-15 12:33 PM

Hey! Welcome to the community 🙂 

 

You are given a free 48 hour trial the first time you sign into Spotify on a mobile device if you don't already have premium.

What is your subscription status on your online overview?

If its still not working, try logging out, restarting your device (PC/tablet/phone) and then signing in again. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Avatar of LeaParsons
Casual Listener
2012-12-15 11:44 PM

it says 46 hours of trial remaining

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Avatar of Peter__
Community Legend
2012-12-16 02:05 AM

Hmmm not sure what has happened here. 

I would suggest you wait until the 48 hour trial expires and then try the 30-day one again.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Avatar of Sam
Spotify
Spotify
2012-12-17 10:45 AM
LeaParsons - Looks like it's corrected itself, you should be getting that 30 day trial now. Is it working nicely?
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