5-6 ads in a row issue.

[davidcola]

Plan

Free

Country

 U.S.A.

Device

iPhone 6

Operating System

iOS 11

My Question or Issue

 When using the Spotify iOS App, sometimes I will try to listen to a song and get bombarded with 5 or 6 ads in a row. I know I have a Free subscription, but I’m pretty sure I am only supposed to receive 1-2 ads before a song, which I don’t mind. Is this a bug? 

Thanks!

-davidcola

[Billy-J · Accepted solution]

Hey @davidcola, and welcome to the community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how this goes 🙂

[user-removed]

I just got 7 ads in a row on my tv Spotify app.