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5 charges for spotify premium.

5 charges for spotify premium.

I just created a new Spotify account and bought premium for 0.99. It told me that it wasn't availible because I had already enjoyed premium before. After five attempts i tried with another credit card and everything went ok. Until i checked the first credit card. They charged me 5 times the 0.99€. It was a prepaid credit card. I would like to have my money back. I know it's only 5€ but it annoys me to have payed for nothing.

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1 Reply

Hi, and welcome to the community!

 

I suggest you submit an online contact form; and someone at Spotify should be able to refund you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony

This post was by Taylor - I do not work for Spotify!
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