60 days trial

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60 days trial

Mexar
Newbie

Hello.

Two days ago i'm not wrong i got a mail and i was announced that i got a free 60 days premium as a birthday gift. But it seems that i'm not eligible for it .

 

Can somebody tell me why i'm not eligible ? I haven't got until now any free trial and i'm from Romania.

 

 

Have a nice day ^.^

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Re: 60 days trial

Rock Star 24
Rock Star 24

Hey @Mexar

 

Sorry for the trouble!

 

Please contact support and include a screenshot of the email you got and they will be able to help you with this.

 

How to take a screenshot: https://tinytake.com/how-to-take-a-screenshot/

 

It is recomended to use the following methods of contact as it will be easier to attach the photo with your message

• Tweet or message @SpotifyCares on Twitter

• Send a message to Spotify Cares on Facebook


You can also email support using the contact form, but you might have to wait for a reply first before you can reply with the picture of the screenshot


https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 24
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