7 day free trial ended early

[hutch_man]

Hi I had the 7 day free trial and it ended a day early.  I wanted to test a few more things and I cannot now.  I checked today and it CLEARLY said on my account it would end MARCH 10. Well it is March 9 it says I now am downgraded to Free Account.  I am requesting an additional day of listening as was shown on my account page.

[OviiiOne]

Hello @hutch_man, welcome to the Spotify Community!

Don't worry! You can get another 30 days by subscribing to the 30-day trial.

[hutch_man]

Thanks for replying oviiione but that doesn't consist of a solution. I was told March 10 and recieved March 9. I am well aware that if I give Spotify my credit card info then I will get another 30 days. If Spotify expects to gain new customers I suggest they honor what they state. Still waiting for my 1 day to be reinstated... Thanks.

[OviiiOne]

You should contact Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares (ENG), @SpotifyAyuda (ESP) or @SpotifyAjuda (PT).

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉