Help Wizard

Step 1


7 day trial not working

7 day trial not working

I'm a premium user and have tried everything but don't have premium access. I can't play any songs because it's on an ad and it says to get premium to continue. This is day 1 of me trying Spotify and I'm already annoyed.
1 Reply

Hey @Misshunt4207, welcome to the Spotify Community!


In this case, we recommend you to reach out to us via email, Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

Let us know how it goes and if you have any other questions.

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