99 cent deal charged me for 9.99

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Re: 99 cent deal charged me for 9.99

kbrooksc
Community Legend

@crazzyt9 wrote:

I would like to know what page you're looking at, that says it excludes previous subscribers, because the main Spotify page "at least for US" says nothing about it, nor does it show the message in the picture that you took.

 


Not here to argue with you...just trying to help. I recommend waiting for a response from Spotify Support if you already submitted a case.



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Re: 99 cent deal charged me for 9.99

crazzyt9
Regular

Also that page redirects me to a payment page and all it says is I'm not eligible at the top so as I said it still wastes my time hearing the ad coming to subscribe and then being told no.

Re: 99 cent deal charged me for 9.99

crazzyt9
Regular

Sorry the wording mistake there was mine lol I meant to say nor does it show the message in the picture that you took, on the website.

Re: 99 cent deal charged me for 9.99

yajtyler
Composer

I can't get in on this deal either. /: Wish I could!

-Jay

Re: 99 cent deal charged me for 9.99

kbrooksc
Community Legend

@crazzyt9 wrote:

Sorry the wording mistake there was mine lol I meant to say nor does it show the message in the picture that you took, on the website.


All good! We, Superusers, are here to help. Sometimes we dont' always have the solution our fellow customers are hoping for...since no superusers work for Spotify, we're subject to the same things everyone else is 🙂 



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Re: 99 cent deal charged me for 9.99

crazzyt9
Regular

It's just ridiculous that the advertisement you listen to on spotify isn't truthful it says subscribe by the 31st doesn't say anything about restrictions or being open only to new subscribers etc.

Re: 99 cent deal charged me for 9.99

vvacb223
Casual Listener

Does this mean that if I had simply made a new account on a different email address I could've scored myself 3 months of nearly free Premium? This was a bit underhanded.

Re: 99 cent deal charged me for 9.99

yajtyler
Composer
Finally got a pretty good deal, 3 months for 9.99. 😄
-Jay

Re: 99 cent deal charged me for 9.99

Albysoft
Music Fan

Es una verguenza, ya me he puesto en contacto con Spotify para que me devuelvan el dinero. Si no realizan la devolucion pedire al Banco que rechazen el cargo y la correspondiente reclamacion en la OCU.

Re: 99 cent deal charged me for 9.99

Albysoft
Music Fan

El problema esta, en que no avisan del cargo que te van a realizar de 9,99 €.

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