A band has disapeared

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A band has disapeared

Izidritz
Casual Listener

Hi, 

musics from the band "Black Tongue" are not available anymore, is my spotify bugging ?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: A band has disapeared

Rock Star 7
Rock Star 7

Hey! @Izidritz

You could always turn on the feature "show unavailable songs" that is located on your settings page but to be sure you can always get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

MauriceMVRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Solution!

Re: A band has disapeared

sinapetersen
Gig Goer

Hi! 

I´ve had this problem before with several artists and bands I've been listening to on Spotify.

Unfortunately it turned out that the tracks were removed from spotify by the record labels. The tracks/artist sometimes turned up again, but till then you might have to listen to your band elsewhere. 

 

I hope this helped you!

View solution in original post

3 Replies
Solution!

Re: A band has disapeared

Rock Star 7
Rock Star 7

Hey! @Izidritz

You could always turn on the feature "show unavailable songs" that is located on your settings page but to be sure you can always get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

MauriceMVRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: A band has disapeared

Izidritz
Casual Listener
Thank for answer !
Solution!

Re: A band has disapeared

sinapetersen
Gig Goer

Hi! 

I´ve had this problem before with several artists and bands I've been listening to on Spotify.

Unfortunately it turned out that the tracks were removed from spotify by the record labels. The tracks/artist sometimes turned up again, but till then you might have to listen to your band elsewhere. 

 

I hope this helped you!

View solution in original post

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