ACCOUNT CONNECTIONS

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ACCOUNT CONNECTIONS

Casual Listener

My Question or Issue

 I would like to disconnect all devices from my account. I broke up with my girlfriend but she keeps stopping my music and making playlists. Tried chaing password but didn't work. Hope spotify support team will help me!

Best Regards!

3 Replies
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Re: ACCOUNT CONNECTIONS

Rock Star 18
Rock Star 18

Hi there @zack2612

thanks for posting !

 

Could you please provide some more info on the issue you're having ?

Are you and your girlfriend using the same credentials to log into

a Premium account ?

 

Are you using a different type of subscription ? devices ?

 

Waiting on your update 🙂

OneByBooRock Star 18
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Re: ACCOUNT CONNECTIONS

Casual Listener
im in my family plan and we used to be a couple so asked me to share my account with her which i did but when we broke up i blocked her on social media but she keeps making playlists.

tried changing password
tried removing offline devices
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Re: ACCOUNT CONNECTIONS

Moderator
Moderator

Hey @zack2612,

 

Thanks for getting back to us.

 

If you haven't already, can you go here, scroll down and click on Sign Out Everywhere?

 

If that doesn't work and the account is registered under your email address, we suggest you reach out to our Customer Support team here so that they can take the necessary steps to secure your account.

 

Let us know how it goes! We'll be here in case you have any further questions.

PeterModerator
 
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