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ACCOUNTS ON PREMIUM

Avatar of Alex1973
Casual Listener
2017-03-04 07:17 PM

Hi there!

 

I got Spotify Premium a long time ago but I have no idea how to put my family members to share my account. I only log in on each different device as if it was me, using my username and password, but when one of us is listening to something and someone else starts using the app, then the first person starts listening to what the second put to play and so on. Its been like this for a LONG TIME. It seems to be impossible to get in touch with Soptify in ordert to get any help. I'm really dissapointed about all this. Can you please help me?

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Avatar of Robert_W
Community Legend
2017-03-04 09:44 PM

 Hi Alex1973,

Can you confirm that you have the family plan? 

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Avatar of Alex1973
Casual Listener
2017-03-04 09:57 PM
Pretty much!!!
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Avatar of Alex1973
Casual Listener
2017-03-04 09:57 PM
Pretty much!!!
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Avatar of Robert_W
Community Legend
2017-03-04 10:32 PM

For help please contact spotify support @SpotifyCares on Twitter or Facebook.  If you do not have Facebook or Twitter please use  this contact form.

Robert_WRock Star 11
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