ALL playlists deleted.

[MartinMentos]

Hello Spotify.

 
First of all, I want to tell you that it annoys me that I've typed you 2 different emails with a 3 day interval, and you haven't responded either one of them. Lets hope you'd want to respond to  this one at least..

Now, I have a problem with all my playlists, indluding my Starred playlist. All lists are gone and nowhere to be found for me. 

Also, Spotify on my iPhone is logged out and when I log in, my Spotify account is un-subscribed (before, I was a subscriber and have been for 2 year soon). What happened?

Please help me

Martin Madsen.

[MattSuda]

It seems you may have created a duplicate account by signing in with Facebook.

This is usually the case when users say they are missing their playlists and they are no longer premium.

I suggest you contact support so they can take a look at your account and help you with this.

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

If you still don't get a reply, post back here.