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Access Denied on this forum (community.spotify.com)

Solved!

Access Denied on this forum (community.spotify.com)

jmiserez

I can't access large parts of this forum, I always get:

 

"You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.
Return to my original page"

 

 

For example here: https://community.spotify.com/t5/ideas/v2/ideaexchangepage/blog-id/ideaexchange

 

How to fix this, who to contact?

 

EDIT: This is the new URL: https://community.spotify.com/t5/New-Ideas/ct-p/newideas

Reply

Accepted Solutions
Marked as solution

MattSuda

Right now there is an update going on to the ideas section.

 

When this process is done, you should be able to access it again. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

View solution in original post

Marked as solution

MattSuda

@simonheffer @jmiserez 

 

The ideas section has moved. Look for the "New Ideas" section below the help section.

 

Let me know if you still have trouble.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

8 Replies
Marked as solution

MattSuda

Right now there is an update going on to the ideas section.

 

When this process is done, you should be able to access it again. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

MattSuda

ANNNNNNNNDDD it's back!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

simonheffer

I still have the same problem

jmiserez

It still doesn't work. Just saying it's solved doesn't make it so.

 

Frankly I find it weird that anyone but the original poster (in this case me) can accept a post as the "solution".

Marked as solution

MattSuda

@simonheffer @jmiserez 

 

The ideas section has moved. Look for the "New Ideas" section below the help section.

 

Let me know if you still have trouble.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

simonheffer

OK will you be updating the link in

How do I give feedback or suggest a new feature?
 
 

jmiserez

Okay now it works. However people coming from Google will still encounter this issue, as you haven't set a redirect from the old URL to the new one. So for anyone looking, here is the new ideas section: https://community.spotify.com/t5/New-Ideas/ct-p/newideas

MattSuda

@simonheffer 

 

I'll pass it on to support so they can get it updated. Thanks 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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