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Access music on iPhone

Access music on iPhone

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I signed up for the three month free trial but can’t access my songs on my iPhone. I can access my library on my computer but it looks like I need to download the app on my phone and open and pay for another account which would not give me access to my library that I have already on my computer. How do I get my account and my songs on my iPhone now that I have started my free trial?

Reply
1 Reply

Hey, @Sdetray 
Welcome to Spotify Community and thanks for reaching out here!

First of all, could you double-check if you are accessing the correct Spotify account on your phone? Take a look at your computer Spotify app and check what is the account you're signed in and compare it with the account you are signed into your mobile phone. If they are the same, I recommend that you perform a clean reinstallation of the app on your phone in order to try to solve this issue. 

 

Keep me posted!

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

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