Accessing Deceased persons account

[Shuffles66]

My Question or Issue

My Friends son very recently passed away and she wishes to play music from his Spotify account at the funeral. Unfortunately she doesn't know his Spotify password or his email or facebook details. How can she access his account? He was part of a family premium plan

[CarlosE]

Hey there @Shuffles66,

Thanks for reaching out to the Community and welcome.

We're sorry to hear that. In this case, your friend must get in touch with our Support team so they can give her a hand with this. It can be through any of the channels you'll find here.

We hope this helps. If you need anything else, give us a shout.

Cheers.