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Accessing spotify with a duo account

Accessing spotify with a duo account

My husband created a duo account so that I have my own profile which I use on my phone.  I then tried to access spotify on my laptop but I didn't have the password.  I tried accessing it using the cell number, but when I entered my number it said it didn't have an account linked to my number.  So I entered my husbands number and accessed it, but its now on his profile.  How do I get my profile?

 

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1 Reply

Hi @mizzy2, welcome to the Community!

 

My first suggestion is that you log out from your husband's account (on your laptop) and reset your password:

 

  1. Log out of the Spotify app and website.
  2. Go to the password reset page.
  3. Enter your email address or username in Email address or username.
  4. Click SEND.
  5. Check your email inbox for an email from us with the subject “Reset your password”.
  6. Click the link in the e-mail.
  7. Type your new password in New password.
  8. Type your new password again in Repeat new password.
  9. Click SET PASSWORD.

Let me know how it goes!

BittencourtSpotify Star
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