Help Wizard

Step 1


Accidentally choose Spotify Unlimited instead of Premium

Accidentally choose Spotify Unlimited instead of Premium

I accidentally subscribed to spotify unlimited thinking I could access it on my ipad but after I had purchased it I realised I should have bought premium, is there any way I can get a refund? I haven't used the account since I purchased it.
1 Reply

Hey! Welcome to the community 🙂


If you purchased unlimited via your credit card, then you can upgrade directly and convert your unlimited days into premium one, have a read at this help page for details.

If you paid for unlimited via a gift card, then you will need to get in touch with the customer services team directly using the online contact form and they will be able to get that changed over for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.


Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014

If this post was helpful, please add kudos below!

Suggested posts