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Accidentally signed up in wrong email for Premium

Accidentally signed up in wrong email for Premium

When I signed up for my account, I used my email address (that I never use...) and then when I went to put on a song it said I was logged out. Turns out, the email that I entered for my account wasn't actually MY email... the password is changed, I can't log onto the account anymore, and someone is about to get Premium Spotify on my credit card unless this is fixed fast!! Help!!

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Hey @lauramurphy,

 

Log out of the Spotify website in your browser and fill out this contact form. Someone from Spotify will be happy to help you update your email address.

 

Make sure you are logged out of any Spotify account in your browser when using the contact form or the username and custom email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

 

You should get a reply within 24 hours. Don't forget to check your spam folder for responses as they may end up there.

osorniosSpotify Star
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