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Accidentally started a new Family Premium

Accidentally started a new Family Premium

Hi,

 

I accidentally started a new Family premium, although I was just supposed to enter my other family's Premium. How can I cancel this asap? Do not want to pay for an extra on my own.

 

/Sandra

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1 Reply

Hey Sandra,

 

Please check out this support article about Spotify's refund policy:

https://support.spotify.com/account_payment_help/payment_help/refund-policy/

 

Once you have refunded your Family Premium purchase, you can go ahead and join your family premium by following the steps listed here:

https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/

 

NoahSpotify Star
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