Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Accidently bought Spotify Family

Accidently bought Spotify Family

So I was going to buy Spotify Premium, when I accidently bought Spotify Family. Can I in anyway undo this other than contacting Spotify and hoping they'll change the subscription and tranfer back the spare money? I already contacted them, but it can take several days before I get an answer...

Reply
1 Reply

Hi @signehubbe. Unfortunately contacting support will be the only way to get this resolved, but don't worry. Support is typically very understanding and this was simply an honest mistake. If you don't hear back from them within 24 hours please let me know and I'll do what I can to help things along. Cheers!

Suggested posts