Accidently made extra account

[nelldoggz]

Hi, I was trying to upgrade from unlimited to premium and accidently created a whole separate new account, so now I have two premium accounts. I don't know how to log onto the new one and cancel the subscription but the username is 12100713898 and the order ID 259317781013. I want to keep this nelldoggz account. Thanks

[Taylor]

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify should be able to get this sorted for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂