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Account Access

My initial Spotify account was with Fido, I have now switch to a student account , payment have been deducted from my account, however, I have no access to Spotify . Please help me resolve.

Kind Regards

zackizie  

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1 Reply

Hey @zackizie, welcome to the community!

 

Let's check if you have multiple Spotify accounts following these steps. You could be logging in a Free account, instead of the Premium one.

 

If you only have one account, try following this troubleshooting.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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