Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account Accidentally Deleted

Account Accidentally Deleted

My original account was deleted unexpectedly due to an expiration of th email account. Is there a way that those playlists can be accessed and saved on the new account? They were private so they do not show up when searched for. 

 

Reply
1 Reply

Hello there, my friend!

Thank you for raising your concern out here in the Community!

 

In regards to your issue, by any chance, did you make those playlists "collaborative"? Or have you ever saved a screenshot that will show the "bar code" of those playlists?

 

Else, do you happen to know your username? If so, can you try logging in using your username (not the email address) ?

 

If this remain unsolved, it's best to reach out directly to Spotify Support and have them. They can be reached through their Twitter @SpotifyCares (https://twitter.com/SpotifyCares?s=09) or through the online SpotifySupport (https://support.spotify.com/us/contact-spotify-support).

 

* Note that if you are going submit a contact form (instead of sending a DM on Twitter), make sure to check your inbox and junk folder for an email from Spotify.

Suggested posts