Account Address

[finandsavy]

Hi 

i cant seem to find the original address used on my account information. I have added two of my family members who currently live in our house, but they cannot seem to get logged in due to this incorrect info.

how do i find this?

Plan Premium

Country Canada

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[jsannn]

Hi @finandsavy 

Unfortunately, you can't do that. From the official support article:

It’s not possible to change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account and sign out everywhere beforehand), then subscribe to Premium for Family on that new account.

Currently, there is no way to view that address.