Account Charged

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Account Charged

Newbie

I tried to cancel my month long trial as it was the last day of it. My account was still charged $10.72. Is it possible to get a refund for that amount and cancel my trial? Or at least get part of it refunded since I am a university student?

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Re: Account Charged

Spotify Legend

Hey @Robert26,

 

You can double-check your subscription status at https://spotify.com/account/subscription.

 

If you're still on Premium or you're seeing when your subscription will run out, you can give a shout to the Support team either via the Contact form or tweet @SpotifyCares to check on your refund options.

 

As for the student discount, it unfortunately doesn't come automatically. You'll need to sign up for it on the Student page.

 

Hope that helps,

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