Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account Deletion

Account Deletion

I've sent in a customer service ticket asking for my account to be deleted, but I haven't received anything back. I still want to use Spotify Premium, but want to be able to use my email address instead of my Facebook account. Is there any way to expedite this process or talk to someone directly about getting this done? Any help would be awesome!

 

Thanks!

Reply
4 Replies

Can you post your case number from when you got in touch and I will escalate it to the community team for you? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Spotify Case # 00668458.

 

Thank you!

I have asked someone to chase this up for you. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

TruGnt - One of the team should get back to you shortly.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts