Account Disappeared

[user-removed]

 The other day i opend the Spotify app on my Iphone and i was logged out so i went to logg back in with my user name and it said wrong username or password then i tried my email and that did not work either, so finally i reset my password even though i know i was using the right password. After i reset my password and used my email to logg in the account i was logged into was the one created with my facebook account which i never use. I have tread logging in to my account on my CP and the same thing , spotify does not recognize my username. Is there anyway to get my account back? I've had premium in the passed with this account and it has all my playlist and everything. 

[Brunelicia]

Hi there,

Welcome to the Community! 

It's highly unlikely that your whole account got reset or "disappeared".

It sounds that you may have created a new account by accident.

If this is the case, I recommend you to try to run all the email addresses you might have used on the  Password Reset to check if one of them match with your account.

I also suggest you check out this article that contains more information in order to help you find your account.

I hope that helps! Let me know how it goes 🙂

[user-removed]

The problem is the Email i used for my account is the same email i use for facebook so when i log in it is logging me into an account made through Facebook. 

[Brunelicia]

Alright @user-removed, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. They'll be able to help you better with this issue, have a great day!