[Account] Editing Personal Information

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[Account] Editing Personal Information

Ailyhn
Newbie

 

Plan

Premium

Country

 United States of America

Device

PC/Samsung Galaxy S8

Operating System

Windows 10/Android 7.0

 

My Question or Issue

 I can't alter my personal information in Spotify's "Edit Profile" options. From what I've gathered this is because I logged in with Facebook. However, I have since changed that information on Facebook (over a year ago in fact) and that information has not yet changed itself on Spotify. I would very much like it if this information could be updated as making a new account is extremely undesirable. I have had this account for years and have many playlists saved and a huge selection of saved songs as well.

1 Reply

Re: [Account] Editing Personal Information

Daisy
Spotify Legend

Hey @Ailyhn,

 

If you're unable to change your personal details, this is indeed because you signed up to Spotify with Facebook. You can read more on this here.

 

If you want to reconsider creating a new account, check out this page. Dont worry about your music and followers, we can transfer them 🙂

 

If you don't want to, which I completely understand, you can get in touch here. The support folks will be able to help you out with this. 

 

Let us know how it goes!

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