Account Email Address not updating even after changing it on facebook

[Miotchh]

Hi, i got my Spotify account connected with my facebook. I totally forgot my Email password and could not recover it anymore as my Registered phone numbers and back up there were loss. So i need to change my email address on my spotify account so that i can get track of my Receipt being sent through email. I tried changing my email on my facebook account page but after waiting for a week my Spotify email address is still same as before. I need a fix ASAP

[Robert_W · Accepted solution]

Hey @Miotchh,

Thanks for reaching out, and welcome to the Community!

I’m sorry to hear you're having trouble. I recommend checking out the ”Problems logging in” support article for more info.

This should help clear things up!

[Miotchh]

i reached in to the customer care service and talked to one of their representatives and help me with my problem. Problem Solved 🙂

[Robert_W]

Hey @Miotchh!

Thanks for the update, I am so glad you got it resolved 🙂

I am here if you ever have any questions in the future!

All the best.