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Account Hacked- New Music Added

Account Hacked- New Music Added

Spotify Student, Premium, USA


It appears that my account has been hacked and someone has been listening to different music. This happened about a year ago and resolved itself but has been persistent for the past 3 days. I have logged out of all devices, changed my password, and unlinked anything that could possibly be used to get in. Unsure what to do but worried about the security of my account and very frustrated that I have been unable to listen to my music without being interrupted by a hacker. 

1 Reply

Hey @sjb-151, thanks for reaching out to the Community!


I’m sorry to hear about this.

In this case, I’d recommend checking out this support article for the next steps to take.


To prevent this from happening in the future, there are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide here for some more measures on protecting your account.


If you see an email from Spotify, and can’t tell if it’s legit, use this checklist.

Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.


I hope this helps.

Billy-JSpotify Star
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