Account Hacked - Only Facebook login available

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Account Hacked - Only Facebook login available

aldurljon

Plan

Premium

Country

India

Device

Acer Swift X

Operating System

Windows 11

 

My Question or Issue

Hi. I have always used my facebook login for spotify and had not really set any email or password login. Recently, songs and playlists that I have never played started popping up in my recent played. I checked the account info and someone seems to have changed the email of my account. I can't even send a password change request. I can still access the account through Facebook login. The email that the person is using is named: **bleep**.

 

I would love a resolution so that I can get back complete and solitary access to my account. Thanks.

 

Reply

Accepted Solutions
Marked as solution

Maxim

Hey @aldurljon ,

 

Thanks for coming to the Community.

 

In this case, it's best to reach out to Support so that they can look into this for you 🙂

 

https://www.spotify.com/about-us/contact/

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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1 Reply
Marked as solution

Maxim

Hey @aldurljon ,

 

Thanks for coming to the Community.

 

In this case, it's best to reach out to Support so that they can look into this for you 🙂

 

https://www.spotify.com/about-us/contact/

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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