Account Hacked email and password changes

[aedwilliams]

Hi there,

About 7 hours ago i got a email saying my spotify account email has beed changed. I didnt do this and now when i go to me account page and click on "Edit profile" a random email appears and I cant change it. When I try to change the email back to what it originally was it says its in use. but I cant understand why because i have always had this email listed under my account from when i first signed up to Spotify. My spotify account is currently linked to my facebook account so i am very worried about someone hacking my details. I would really love my original email re-linked to this account and to create a fresh password please.

One thing i did do on my mac book pro and iphone today was update the apps shortly after this the problems happened - im not sure this is the reason or if its connected but thats the only thing i can think of that i have changed in the last day. I have never signed on to another device apart from my 2 iphones a 6 and 5s and my ps4 and my macbook pro

Please help me


Adrian

[user-removed]

That doesn't sound good. So is both the email and password changed? From your account, try to log out from all devices https://www.spotify.com/us/account/overview/

If you can't change either the email or password contact customer support here https://support.spotify.com/us/contact-spotify-anonymous/

Note that it may take 24-48 hrs before you get an answer. 

Hope it helps!