Account Hacked, password published

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Account Hacked, password published

Archiesp
Newbie
I just noticed my account was hacked, my password along with some others are published on the Internet and I can't find where to contact Spotify to talk about this, neither how to change my password. When I try to do it, it simply says I'm using Facebook to log-in and can't change my credentials. But I have a working password to switch all my accounts. They already used my account, erased my playlists, registered other computers and I can't find help!!!!!!!!
1 Reply

kbrooksc
Community Legend

Hi there @Archiesp!

 

I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

 

They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.

 

If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.

 

 

Cheers!



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